Trust Center

Everything procurement asks for, before they have to ask.

We publish the answers up front. Your security, legal, and TPRM teams can read what they need today, on their schedule, without an NDA loop, with no waiting on a security questionnaire, a sub-processor request, a contract template ask, or a CISO architecture review.

Why this exists

Buyers should not have to wait on us.

Procurement-ready by default

Your security, legal, and TPRM teams should find the answers they need before scheduling a call. Most of what we publish here used to require an NDA loop and a 5-day reply window.

Honest about shipped vs. roadmap

We use precise language. "Architecturally deployable" is not "certified." Roadmap items name target close dates, not aspirations. SOC 2 Type II is in flight, not implied.

Sparcle does not host your data

Bolt and Aeira run inside your perimeter. In every shipping topology, customer data does not reach Sparcle infrastructure. The sub-processor list reflects that distinction.

Public artifacts

What you can read today.

No NDA, no form, no waiting.

For your IT and security team

One page to forward to whoever has to approve Bolt: vendor identity, exactly what leaves the endpoint, every permission and what happens if it is denied, storage and encryption, code signing, current assurance status including what we do not have, and managed deployment. Written for the reviewer rather than for the buyer.

Security and compliance posture

What is architecturally deployable today (HIPAA, SOX, ITAR, GDPR, FCA, DORA) and what is on the roadmap (SOC 2 Type II, FedRAMP Moderate, ISO 27001). Honest framing throughout.

Independent security assessment (Google CASA)

Bolt was assessed by an authorized third-party lab against the 48 requirements of Google's CASA programme, and Google granted restricted access to Gmail data on the strength of it. States plainly what the assessment covers, what it proves, and what it does not: it is not a penetration test and it is not SOC 2.

Architecture

How Bolt's extensible, governed agentic platform and Aeira's data plane fit together: agentic and deterministic, with most queries never touching a model. Identity-bound retrieval, multi-layer security pipeline, customer-extensible Authority Policy SDK.

Security questionnaire (CAIQ, SIG, HECVAT)

Pre-filled answers to the security questions every procurement team asks. Encryption, access control, audit, sub-processors, incident response, supply chain. Saves your team a 20-hour vendor intake.

Sub-processor disclosure

GDPR Art. 28, CCPA, PIPEDA aligned. Distinguishes sub-processors of the customer (LLM provider, IdP, cloud) from sub-processors of Sparcle (GitHub, Cloudflare). 30-day change notification.

Where the model runs

How Bolt's BYO LLM architecture keeps the runtime inside your perimeter regardless of where the model itself lives. The three deployment modes (on-prem inference, in-tenant cloud LLM, public vendor API), the five-tier endpoint privacy taxonomy, and the PII-masking layer that runs before every outbound LLM call.

Managed deployment (MDM, Group Policy, force-install)

How to push Bolt to a managed fleet and pin its settings: macOS configuration profiles, Windows Group Policy templates, and a browser extension that can be force-installed so users cannot remove or disable it. No browser store listing is required. Includes an honest account of what cannot be prevented.

What we do when we do not know

Four places the product distinguishes unknown from clean: a scanner that could not run, a file part that could not be read, a detection engine that cannot run on this platform, and a release with no independent scan yet. Why a false clean is worse than a known gap, and why this is not a discipline a vendor can adopt after the fact.

Supply chain and secure development

There is no Sparcle cloud to audit, so the assurance that matters is supply chain: a commit-pinned CycloneDX SBOM per release, independent malware scan links, signed and notarised builds, a checked-in dependency policy, and the mechanisms that gate every change we make. Includes what we do not have yet.

Controls evidence map

Maps SOC 2 Trust Services Criteria, HIPAA Security Rule, GDPR articles, and ISO 27001 Annex A controls to concrete evidence in our codebase and runbook.

Cryptographic erasure

The construction Bolt and Aeira use to satisfy GDPR Art. 17 while preserving SOX, SEC, and HIPAA retention. Per-tenant CMK destruction, WORM ciphertext, tamper-evident receipt. The packet your DPO or external auditor receives.

Verify our claims yourself

The standalone audit-chain verifier. A statically-linked Rust binary your auditor runs offline against an exported Bolt chain, with no network calls, no Sparcle dependencies. Sample chain + operator-root public key available pre-NDA so your security team can run end-to-end before installing anything.

Prove it yourself: watch what Bolt sends

A read-only script, and the manual equivalents, that show every connection Bolt opens on your own machine and name each one against our published list. Includes a real sample run, what you should expect to see, and an honest account of what the method cannot tell you.

Verify your download

The release signing public key, and the exact commands to prove a Bolt download came from us and was not tampered with. Also states where platform trust stands: macOS builds are signed with an Apple Developer ID and notarized, Windows is signed with an EV certificate, and the page is explicit that SmartScreen can still warn.

Network allowlist for enterprise proxies

The exact hostnames to allow so Bolt can be downloaded, updated, and run behind a secure web gateway, with per-vendor steps for Palo Alto, Zscaler, Cisco Umbrella, Netskope, and Fortinet. Written to be forwarded to a network admin without edits. Includes what Bolt contacts at runtime and what it never contacts.

Vulnerability disclosure

How to report a security issue, our 1-business-day acknowledgement target, 90-day coordinated disclosure window, and good-faith safe harbor.

Incident response

Our five-phase response framework, severity classification, customer notification SLAs (HIPAA 60-day, GDPR 72-hour), and contractual escalation paths.

Available under NDA

Where the deeper material lives.

A short list of artifacts we share during pilot evaluation under a mutual NDA. The public artifacts above are designed to answer almost every procurement question without these; the NDA materials are for the security and legal teams that want to go a layer deeper.

  • Architecture brief. component diagrams, runtime topology, pipeline layer detail
  • Threat model. STRIDE-by-component, mitigations mapped to controls
  • Penetration test summary. latest external assessment findings and remediation status
  • DPA, MSA, BAA, SLA templates. customer-counsel-ready starting points, v0.2 pending counsel review
  • SOC 2 readiness package. current control posture and gap analysis ahead of formal audit
  • Patent claim summaries. what the USPTO filings cover and how they map to the runtime
  • Reference customer conversations. design partners willing to take a call

Contracts

Customer counsel can read our templates before we talk.

DPA, MSA, BAA, and SLA templates are available under NDA during pilot evaluation, and will be moved to this page after counsel review. They are starting points designed to be negotiated, not take-it-or-leave-it riders.

DPA

Data Processing Addendum. GDPR Art. 28 aligned. SCCs and UK IDTA addendum included.

Under NDA today. Public v0.2 pending counsel review.

MSA

Master Services Agreement. Software license, support, IP, warranty, liability, term.

Under NDA today. Public v0.2 pending counsel review.

BAA

Business Associate Agreement. HIPAA-aligned for customers handling PHI.

Under NDA today. Public v0.2 pending counsel review.

SLA and Support

Uptime and response targets that match the deployment topology you operate.

Under NDA today. Public v0.2 pending counsel review.

Talk to us.

If your team has read what's here and wants to go further, schedule a security or architecture review. Most pilots start with a 30-minute call and a mutual NDA.